![Voicent Call Center Manager Enterprise 8 [Download]](https://m.media-amazon.com/images/I/51Y0ENxLtgL._SL500_.jpg)
Voicent Call Center Manager Enterprise 8 [Download]
Product Description
Voicent Call Center Manager Enterprise 8 [Download]
- Auto pacing call volume based on current drop rate, agent availability, and campaign statistics
- Whisper coaching feature allowing live-call coaching that is inaudible to customers.
- Real-time campaign summary and report
- Real-time call center performance monitoring
- Turn on/off agent call recording
Technical Specifications
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