Strategic Lean Service: A case study of how a global IT service delivery organization used Lean to drive organizational transformation and achieve customer satisfaction

Strategic Lean Service: A case study of how a global IT service delivery organization used Lean to drive organizational transformation and achieve customer satisfaction

Product ID: 0473204479 Condition: New

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Product Description

Strategic Lean Service: A case study of how a global IT service delivery organization used Lean to drive organizational transformation and achieve customer satisfaction

Technical Specifications

Country
USA
Brand
Robert Oh and Sunit Prakash
Manufacturer
Robert Oh and Sunit Prakash
Binding
Paperback
PartNumber
black & white illustrations
IsAdultProduct
Height
8.5
Length
5.5
Weight
0.46958461806
Width
0.41
NumberOfItems
1
Author
Robert Oh, Sunit Prakash