People Skills

It's the Way You Say It: Becoming Articulate, Well-spoken, and Clear

Working with Difficult People: Revised and Expanded

People Styles at Work...And Beyond: Making Bad Relationships Good and Good Relationships Better

PeopleSmart: Developing Your Interpersonal Intelligence

Secrets to Winning at Office Politics: How to Achieve Your Goals and Increase Your Influence at Work

Assertiveness: How to Stand Up for Yourself and Still Win the Respect of Others

Messages: The Communication Skills Book

That's Not What I Meant!: How Conversational Style Makes or Breaks Relationships

The Charisma Myth: How Anyone Can Master the Art and Science of Personal Magnetism

Getting to Yes: Negotiating Agreement Without Giving In