Effective Practices in Workplace Language Training: Guidelines for Providers of Workplace English Language Training Services

This book is a valuable resource for workplace language training providers as well as corporations and organizations wishing to employ such providers' services. It serves as a guide to promote quality and accountability among providers. This book also offers insights that enable providers and client organizations to develop realistic expectations for their workplace language training programs. The practices outlined in this text are illustrated with useful case studies drawn from successful English Language training