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Quality Control & Management
$ 104
The Goal: 40th Anniversary Edition: A Process of Ongoing Improvement
$ 125
The AI-Driven Leader: Harnessing AI to Make Faster, Smarter Decisions
$ 112
The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses
$ 136
Output to Outcome: An Operating Model for the Age of AI
$ 67
The Customer Experience Advantage: A comprehensive guide to building world-class customer service operations
$ 67
Draw Yourself Whole
$ 77
Old School Service, New School Tools,: The RAVE System for AI-powered Small Business Customer Success
$ 106
Think it Forward: A Leader’s Journey: Bridging Silos and Aligning Teams to Improve Operations
$ 111
Raving Fans: A Revolutionary Approach To Customer Service – A Practical Parable on Workplace Excellence
$ 74
Warp Speed Leadership: Navigating Disruption in the Age of Tesla and AI (Warp Speed Trilogy Book 1)
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